Please note, we are not taking any responsibility for your product after handling it to postage provider. All parcels are always insured unless you have chosen different way of shipping. We are not providing any refunds if the product was demaged during delivery. We are going to help you to file a claim to the shipping provider.
After you will receive a tracking number of your shipping :
1. Make sure that on the day of delivery somone will be present at delivery address to sign collection of the parcel.
2. If you see that box is demaged or wet :
take 3 photos of the box with visible tracking number
take 7 photos of items inside
send to us all photos : argenzianoeffetti@hotmail.com
With an option of stardard shipping you can start a claim / dispute after 90 days from the moment of placing your order if your item is not delivered.
By completing this order you agree to our terms & conditions .
